Our products are authentic, cleaned and working. Product codes included are considered invalid. If there are multiple of an item available, the stock photo is a guaranteed standard for that product. Product may arrive in the same if not better condition than advertised. Offers will be accepted if they are within reason of asking price. If you would like a price match. Please let us know and a screenshot of the cheaper item's listing. Must be in a similar or equivalent condition. Some items are not eligible for price matches. Low offers will be respectfully declined. Currently, the information below is for smaller items like compact discs and video games. Canada Post Lettermail is used for low value items. Canada Post Expedited Lite is used for high value/oversized items. Canada Post Small Packets Air is used for low value items for customers. Canada Post Tracked Packet is used for high value items. Canada Post Small Packets Air is used for low value items for customers located in the United States. If you have any questions, please shoot us a message!